FREQUENTLY ASKED QUESTIONS

WHEN SHOULD I TAKE THE GREENE JUICE?

We recommend taking your Green Juice first thing in the morning. It’s designed to reduce your cortisol levels, curb your cravings, and gently detox anything in your system that isn’t supporting your health and happiness.

HOW DO YOU SWEETEN AND FLAVOR THE GREENE JUICE?

We mostly call upon the all-natural, zero-calorie power of monk fruit to sweeten our products. But we also use natural lemon, coconut water, mint, and other whole-food ingredients. Every ingredient - whether we use it for nutritional benefit or flavor - is certified organic.

CAN I TAKE LOTUS HABITS WHILE PREGNANT?

    Many women and new mothers in our community enjoy our products throughout pregnancy and breastfeeding and they do so with the recommendation of their doctor. We always suggest checking with your medical practitioner before adding a new supplement to your diet while pregnant or nursing.

    ARE YOUR PRODUCTS KETO-FRIENDLY?

      Most people would consider Lotus Habits products "keto friendly," though it depends on your specific goals. Every single one of our products contains 2 grams of sugar or less. 

      HOW SHOULD I STORE MY PRODUCTS?

      Unopened Lotus Habits products enjoy a 2-year shelf life. Once you have opened our products, they should be stored in a cool, dry place and should usually be consumed within 90 days. You are welcome to keep them in the refrigerator, but it's not needed. Lotus Habits products are gently dehydrated so their nutrients last a long time outside the fridge.

      ARE IMPORT FEES AND TAXES INCLUDED IN SHIPPING AND HANDLING?

      They are not. Shipping and handling cover the packaging of your order and its safe and guaranteed delivery to your door. When shipping internationally, the receiving country may add their own import fees or taxes. At this point, we aren’t able to predict how much each country will charge for your order to cross its borders. The fees vary quite a bit. But if you run into any problems, remember that every order is backed by the Lotus Habits money-back guarantee. Our mission is to get you the right nutrients to supercharge your body, wherever you are on planet Earth!

      I CAN'T FIND A SCOOP IN MY BOTTLE. WHAT DO I DO?

      First, it's very common for a scoop to find its way to the bottom of your bottle. So we definitely recommend grabbing a fork or butter knife and going on a quick scavenger hunt for the scoop buried beneath. But if you truly cannot find a scoop, you've got two options: use your own measuring spoon or request a replacement.

      If you've got a measuring spoon handy, here are the recommended doses:

      • Green 0.7 tbsp

      If you'd like to send your order back and get a replacement, we can definitely help you with that! Give our customer support team a call at 1-855-550-2500

      WHEN WILL MY ORDER SHIP?

      Your purchase will be delivered within 3-5 business days* once the order is placed. An email confirmation with tracking info will be sent to your inbox once your order leaves our warehouse. If you have not received your shipping confirmation, please check your Spam and Junk folders for the email. Still not seeing your email confirmation? Contact us at support@lotushabits.freshdesk.com, and we'll take care of you!

      Please allow 24 hours to track your order. All orders shipped within the United States will receive there order in 3-5 business days.

      If your shipping address is not in the United States please allow 5-15 business days for your order to arrive.


      WHY ISN’T MY CONTAINER FULL?

      We use the same size plant-based, earth friendly biodegradable container so everything is uniform for shipping & aesthetic purposes!
      All of our containers; as other packaged products, are packed & sold by weight, not volume because settling occurs. To ensure you’re getting the correct serving size you want to use a loose (unpacked) level scoop. Only use the scoop that came with each product as the serving sizes & consistency of each powder vary. The scoop is specific to each product & should not be interchanged.

      • The Green Juice is 9.5 ounces (270 grams) & the serving size is 9 grams in the provided scoop.

      WHY DOES THE POWDER SOMETIMES SPIKE OR CLING TO THE SCOOP?

      We hear this a lot from our customers: why is my green juice powder spiking/clinging to the scoop? This happens to us once in a while too, and luckily it is nothing to worry about. It happens because of static electricity. Dry powder will sometimes experience static electricity depending on the amount of humidity/moister in the air.

      WHAT IF I STILL HAVE QUESTIONS?

      We are here to support you! Reach out and get your question answered...

        • Give us a call at 1-855-550-2500
        • 2216 dunmore ct, highpoint nc 27263
          • Send an email to support@lotushabits.freshdesk.com